KAI KRÜGER YOUR PERSONAL BUSINESS CONSULTANT Services and support with over 35 years of experience

ASSISTANCE IN MORE THAN 10 DIFFERENT AREAS

KAI
KRÜGER

I am your consultant for sales, service, procurement and brand development.

Product development and sourcing from Asia for the leisure and non-food sectors. A large network of partners and suppliers ensures optimal comparisons and excellent quality standards.

Freelancer, external consultant with professional and in-depth knowledge in the field of customer satisfaction.

Over 35 years of experience in the leisure and outdoor, IT and international trade sectors

Brand Building

  • In-depth Need and Origin Analysis
  • Comprehensive Brand Structure and Positioning
  • Messaging Development and Competitive Analysis
  • Visual Identity and Digital Brand Management
  • Storytelling and Content Strategy for Brand Loyalty
  • Social Media Integration and Performance Monitoring

Development

  • Product Innovation and Material Analysis
  • Market and Trend Research
  • Prototype Testing and Quality Assurance
  • Regulatory Compliance and Sustainability Assessments
  • Supply Chain and Production Process Optimization
  • Risk and Crisis Management

Sourcing

  • Strategic Supplier Selection and Development
  • Performance Benchmarking and Product Testing
  • Cost Optimization and Negotiation Strategies
  • Sustainable Procurement and CSR Compliance
  • Logistics Optimization and Ethical Standards

Sales

  • Sales Structure Design and Customer Analysis
  • Multichannel and E-Commerce Sales Strategies
  • CRM Implementation and Data-Driven Sales Optimization
  • Key Account Management and Customer Retention Programs
  • Sales Training, Coaching, and Performance Analytics
  • International Market Entry and Export Strategies

Virtual Assistant

  • Administrative and Scheduling Support
  • Communication Management and Digital Tools
  • Automation of Administrative Processes
  • Data Management and Reporting
  • Support for Online Marketing and Social Media Activities

Customer Service

  • Customer Support Strategy and Complaint Management
  • Omnichannel Service and Chatbot Integration
  • Proactive Customer Engagement and Loyalty Programs
  • Customer Feedback Analysis and Continuous Improvement
  • Service Staff Training and Quality Management

Freelancer

  • Project-Based Consulting and Interim Management
  • Agile Project Methods and Change Management
  • Temporary Leadership and Expert Assignments
  • Coaching and Mentoring for Internal Teams

External Advisor

  • Strategic Market and Competitive Analysis
  • Network and Partnership Development
  • Support for Digital Transformation Processes

100% committed to my customers and partners

CONSULTING
100%
DEVELOPMENT
100%
SERVICE
100%

A long-standing partnership is built on established facts and deep trust.

Let´s get started!